Order Sync

Order Sync

Via the Order Sync tab, you can manage all orders related settings.



Create Package

This ensures the creation of a Shipping Package in Zoho Inventory right after the Sales Order is synced. This is useful if you have custom workflows to speed up the delivery to customers.

Enable auto sales order numbers

You can also enable this to use the Zoho auto-generated sales order numbers instead of the woocommerce order numbers. When this is enabled, the woocommerce order numbers will be sent as the order reference like this: “WC-xxxx”.
That way you still know which WC order it is.

Send Orders as Draft

We normally create the orders as “Confirmed” in Zoho Inventory, to ensure the stock gets updated properly. By enabling this option, we will send all the orders as “Draft” to allow you to double check the orders.
Rest assured, we never sync orders that have the status “Failed”.

Select Warehouse (optional)

Are you sending webshop orders from a specific warehouse? With this feature, you can select the warehouse and all orders from the webshop will be assigned to that warehouse.

Enable Multicurrency Support

Are you selling items in different currencies? Then you must enable this feature to ensure the order gets synced. As side note, its important to know that customer registration will be forced before the checkout form.

    • Related Articles

    • Products Sync

      *Please do not skip this step! Before we start the sync, please ensure you have enabled “Categories” in your Zoho settings > Preferences > Items > Field Customization After mapping the taxes, we will start syncing the items. Please read below ...

    • Reset Sync

      When to do this: When you made a major mistake in the sync setup process When you want to connect to another Zoho Organization Steps to start over when mistake is made in Categories:  Remove all the product categories  Go to our plugin settings > ...

    • Items real-time sync

      Starting from version 3.3.0 of the plugin (Connect or Pro), you can now enable real-time sync between Zoho and WooCommerce to import product changes. How to enable this feature: Setup a webhook called “Webhook Items”. See this link if you are new to ...

    • Custom Fields of Orders

      Since version 1.4.0 we have introduced a new big feature: Custom Fields of Sales Order. Now its possible to map custom WC checkout fields with custom Zoho Sales Order fields. *Note: in this tutorial, we assume you have already configured Custom ...

    • Zoho Shipping Status to Woo

      Starting from version 3.2.0 for the Pro plan, we have added the possibility to sync the Zoho Shipping Status to WooCommerce. Now you can keep your customers informed of the fulfilment process! Order Statuses supported: - Shipped - Fulfilled - Void ...